Going further to save you money

Any property audit company might save you money. However, as the UK’s largest dedicated business rates and property audit company and recognised business rates experts, few can save you as much as Goodman Nash. In under 12 months, we’ve recovered £10 million for small and medium-sized businesses across the country.

What’s more, we work on a ‘no win, no fee’ basis. So you have nothing to lose and everything to gain by putting us to work. If you have any questions about choosing us, check out our answers below. Alternatively, please call Jason Delaney on +44 (0)1380 739112 to discover how much you could save.

Sector Client No. Total Client savings
Leisure 108 £810,810
Retail 267 £2,080,614
Industrial 357 £2,774,457
Clubs & Associations 40 £348,864
Office 317 £2,385,242
Other 213 £1,450,125
Restaurant 30 £191,913

See how much we’ve saved

Wherever you are in the UK, Goodman Nash can save your business money. Hover over any area of the map to see the average business rates savings we’ve delivered to small and medium-sized businesses like yours.

Work with an ethical partner

Behaving ethically is at the heart of everything we do. We believe it distinguishes professional businesses from unscrupulous players in the marketplace. That’s why we choose to be regulated by the Royal Institution of Chartered Surveyors. As part of our membership, we uphold the following five standards:

  • Act with integrity.
  • Always provide a high standard of service.
  • Act in a way that promotes trust in the profession.
  • Treat others with respect.
  • Take responsibility.

To make sure our communications and marketing meet the highest standards, we also comply with the legal requirement of the Official Register. So if you’re registered for the Telephone Preference Service (TPS), we’ll only call you if you give us your consent.

Regional Savings Map
Scotland North Wales West Midlands East Midlands East London South South West


Sector Client No. Total Client savings
Leisure 32 £302,338
Retail 56 £326,771
Industrial 83 £576,029
Clubs & Associations 4 £27,040
Professional Services 65 £434,571
Miscellaneous 193 £1,363,989
Region Totals 433 £3,030,738


No data available

The North

Sector Client No. Total Client savings
Leisure 29 £215,770
Retail 33 £323,450
Industrial 45 £379,878
Clubs & Associations 12 £100442
Professional Services 59 £421,180
Miscellaneous 3 £14,250
Region Totals 181 £1,454,970

East Midlands

Sector Client No. Total Client savings
Leisure 9 £64,226
Retail 14 £91,048
Industrial 23 £212,497
Clubs & Associations 2 £6,988
Professional Services 11 £103,989
Miscellaneous 6 £49,993
Region Totals 65 £528,741

West Midlands

Sector Client No. Total Client savings
Leisure 8 £51,153
Retail 31 £288,371
Industrial 36 £312,777
Clubs & Associations 6 £56,475
Professional Services 27 £222,484
Miscellaneous 3 £45,585
Region Totals 111 £976,845

The East

Sector Client No. Total Client savings
Leisure 10 £69,189
Retail 28 £235,937
Industrial 34 £245,970
Clubs & Associations 2 £24,113
Professional Services 19 £147,782
Miscellaneous 1 £9,046
Region Totals 94 £732,037

The South

Sector Client No. Total Client savings
Leisure 16 £80,192
Retail 39 £336,166
Industrial 45 £405,581
Clubs & Associations 4 £23,210
Professional Services 31 £257,176
Miscellaneous 1 £1,575
Region Totals 136 £1,103,900

The South West

Sector Client No. Total Client savings
Leisure 28 £187,640
Retail 25 £216,673
Industrial 54 £404,918
Clubs & Associations 5 £50,614
Professional Services 38 £331,918
Miscellaneous 1 £1,389
Region Totals 151 £1,193,152


Sector Client No. Total Client savings
Leisure 6 £32,212
Retail 41 £262,196
Industrial 37 £236,804
Clubs & Associations 5 £59,980
Professional Services 67 £466,140
Miscellaneous 5 £30,339
Region Totals 161 £1,087,671

We’ll find overpayments and refund them to your business. More >


Contact Goodman Nash and see how much you could save. More >

Your questions answered

Want to know more about what Goodman Nash can do for you?

Here you’ll find answers to questions clients typically ask us. Can’t find an answer to your question? Get in touch

The rating system is large and complicated. Properties and their use change over time, which means their rateable values are often incorrect. There are also many complex exemptions and reliefs that you might be entitled to. We have the skills and experience to identify savings and refund them swiftly to your business.
We are widely recognised as the UK’s market leaders in the historic property audit sector, delivering millions of pounds to thousands of ratepayers. In over 23 years, we have never received a claim against our professional indemnity insurance. We are also accredited to the Royal Institution of Chartered Surveyors (RICS), and adhere to its strict code of conduct.
We work on a ‘no win, no fee’ basis. So you won’t pay a penny if we’re not successful. If we do secure a refund, we base our fee percentage of the savings achieved (to include savings in the current rate year), but not for future rate years. This means our work essentially pays for itself.
Not much at all. We’ll ask you to sign an agreement for us to act on your behalf. Ideally, you will provide a copy of a rates bill and a letter of authority, which we will draft for you. We may also need to know the dates you occupied your premises, and rental information, if appropriate.
You’re welcome to meet one of our representatives in person. We’ll travel to meet you with no cost or commitment. If you prefer, we can also discuss matters by phone and email. Either way, we’ll work to secure your refund without delay.
The Valuation Office Agency and councils rarely need to inspect properties. However, we’ll let you know if this might happen.
There are no guarantees as many issues might change our belief that there’s a refund opportunity. However, once clients instruct us and we confirm the facts, our success rate exceeds 90%.
We never contact businesses speculatively. If we approach you, it means we’re very likely to secure a refund for you. With little time and effort on your part, Goodman Nash will work to deliver a significant windfall for your business.
We pool data from many different sources from the public domain and third-party subscription services.
There’s some confusion between our service and appealing against rateable values. Our service is specific, targeted and relates to historic opportunities. So while you or a rating agent may have appealed rates before, we reveal any overpayments you might have made.
You should find the answer to this question in our testimonials. To put your mind at rest, please get in touch and ask as many questions as you need.
Our first step involves making sure your rateable value is correct. If we find your property is undervalued, we’ll discuss the risks involved with you before identifying savings opportunities.
We might be able to. Our work usually involves correcting historical overpayments. However, this work could also change your future liability for the better.