Going further to save you money

Any property audit company might save you money. However, as the UK’s largest dedicated business rates and property audit company and recognised business rates experts, few can save you as much as Goodman Nash. In under 12 months, we’ve recovered £8.2 million for small and medium-sized businesses across the country.

What’s more, we work on a ‘no win, no fee’ basis. So you have nothing to lose and everything to gain by putting us to work. If you have any questions about choosing us, check out our answers below. Alternatively, please call Jason Delaney on +44 (0)1380 739112 to discover how much you could save.

Sector Client No. Total Client savings
Leisure 99 £682,647
Retail 209 £1,719,991
Industrial 273 £2,161,466
Clubs & Associations 35 £289,435
Office 258 £1,958,099
Other 204 £1,131,906
Restaurant 18 £113,720

See how much we’ve saved

Wherever you are in the UK, Goodman Nash can save your business money. Hover over any area of the map to see the average business rates savings we’ve delivered to small and medium-sized businesses like yours.

Work with an ethical partner

Behaving ethically is at the heart of everything we do. We believe it distinguishes professional businesses from unscrupulous players in the marketplace. That’s why we choose to be regulated by the Royal Institution of Chartered Surveyors. As part of our membership, we uphold the following five standards:

  • Act with integrity.
  • Always provide a high standard of service.
  • Act in a way that promotes trust in the profession.
  • Treat others with respect.
  • Take responsibility.

To make sure our communications and marketing meet the highest standards, we also comply with the legal requirement of the Official Register. So if you’re registered for the Telephone Preference Service (TPS), we’ll only call you if you give us your consent.

Regional Savings Map
Scotland North Wales West Midlands East Midlands East London South South West


Sector Client No. Total Client savings
Leisure 28 £286,233
Retail 60 £312,098
Industrial 90 £602,128
Clubs & Associations 1 £4,090
Professional Services 42 £287,115
Miscellaneous 2 £2,622
Region Totals 223 £1,494,289


No data available

The North

Sector Client No. Total Client savings
Leisure 5 £37,407
Retail 39 £319,527
Industrial 51 £378,693
Clubs & Associations 11 £90,084
Professional Services 59 £394,352
Miscellaneous 3 £14,250
Region Totals 205 £1,430,085

East Midlands

Sector Client No. Total Client savings
Leisure 7 £50,440
Retail 14 £94,691
Industrial 20 £203,855
Clubs & Associations 2 £10,482
Professional Services 8 £74,813
Miscellaneous 3 £16,820
Region Totals 54 £451,101

West Midlands

Sector Client No. Total Client savings
Leisure 6 £35,001
Retail 27 £246,662
Industrial 33 £280,973
Clubs & Associations 3 £28,043
Professional Services 20 £178,660
Miscellaneous 3 £45,585
Region Totals 92 £814,924

The East

Sector Client No. Total Client savings
Leisure 9 £63,389
Retail 20 £189,611
Industrial 30 £218,867
Clubs & Associations 2 £22,607
Professional Services 15 £113,686
Restaurant 2 £15,130
Region Totals 78 £623,290

The South

Sector Client No. Total Client savings
Leisure 20 £122,344
Retail 30 £261,555
Industrial 48 £398,713
Clubs & Associations 7 £57,865
Professional Services 42 £331,426
Miscellaneous 3 £13,326
Region Totals 120 £1,185,229

The South West

Sector Client No. Total Client savings
Leisure 29 £226,066
Retail 23 £192,763
Industrial 50 £355,693
Clubs & Associations 6 £47,272
Professional Services 33 £281,974
Restaurant 5 £32,428
Region Totals 146 £1,136,196


Sector Client No. Total Client savings
Leisure 3 £25,518
Retail 56 £415,176
Industrial 41 £324,670
Clubs & Associations 4 £33,080
Professional Services 81 £583,185
Restaurant 3 £9,511
Miscellaneous 3 £29,926
Region Totals 191 £1,421,069

We’ll find overpayments and refund them to your business. More >


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Your questions answered

Want to know more about what Goodman Nash can do for you?

Here you’ll find answers to questions clients typically ask us. Can’t find an answer to your question? Get in touch

The rating system is large and complicated. Properties and their use change over time, which means their rateable values are often incorrect. There are also many complex exemptions and reliefs that you might be entitled to. We have the skills and experience to identify savings and refund them swiftly to your business.
We are widely recognised as the UK’s market leaders in the historic property audit sector, delivering millions of pounds to thousands of ratepayers. In over 23 years, we have never received a claim against our professional indemnity insurance. We are also accredited to the Royal Institution of Chartered Surveyors (RICS), and adhere to its strict code of conduct.
We work on a ‘no win, no fee’ basis. So you won’t pay a penny if we’re not successful. If we do secure a refund, we base our fee percentage of the savings achieved (to include savings in the current rate year), but not for future rate years. This means our work essentially pays for itself.
Not much at all. We’ll ask you to sign an agreement for us to act on your behalf. Ideally, you will provide a copy of a rates bill and a letter of authority, which we will draft for you. We may also need to know the dates you occupied your premises, and rental information, if appropriate.
You’re welcome to meet one of our representatives in person. We’ll travel to meet you with no cost or commitment. If you prefer, we can also discuss matters by phone and email. Either way, we’ll work to secure your refund without delay.
The Valuation Office Agency and councils rarely need to inspect properties. However, we’ll let you know if this might happen.
There are no guarantees as many issues might change our belief that there’s a refund opportunity. However, once clients instruct us and we confirm the facts, our success rate exceeds 90%.
We never contact businesses speculatively. If we approach you, it means we’re very likely to secure a refund for you. With little time and effort on your part, Goodman Nash will work to deliver a significant windfall for your business.
We pool data from many different sources from the public domain and third-party subscription services.
There’s some confusion between our service and appealing against rateable values. Our service is specific, targeted and relates to historic opportunities. So while you or a rating agent may have appealed rates before, we reveal any overpayments you might have made.
You should find the answer to this question in our testimonials. To put your mind at rest, please get in touch and ask as many questions as you need.
Our first step involves making sure your rateable value is correct. If we find your property is undervalued, we’ll discuss the risks involved with you before identifying savings opportunities.
We might be able to. Our work usually involves correcting historical overpayments. However, this work could also change your future liability for the better.