Going further to save you money

Any property audit company might save you money. However, as the UK’s largest dedicated business rates and property audit company and recognised business rates experts, few can save you as much as Goodman Nash. In under 12 months, we’ve recovered £7.6 million for small and medium-sized businesses across the country.

What’s more, we work on a ‘no win, no fee’ basis. So you have nothing to lose and everything to gain by putting us to work. If you have any questions about choosing us, check out our answers below. Alternatively, please call Jason Delaney on +44 (0)1380 739112 to discover how much you could save.

Sector Client No. Total Client savings
Leisure 108 £788,187
Retail 281 £1,889,617
Industrial 305 £2,171,805
Clubs & Associations 83 £616,547
Office 259 £1,788,294
Other 20 £172,822
Restaurant 29 £187,870

See how much we’ve saved

Wherever you are in the UK, Goodman Nash can save your business money. Hover over any area of the map to see the average business rates savings we’ve delivered to small and medium-sized businesses like yours.

Work with an ethical partner

Behaving ethically is at the heart of everything we do. We believe it distinguishes professional businesses from unscrupulous players in the marketplace. That’s why we choose to be regulated by the Royal Institution of Chartered Surveyors. As part of our membership, we uphold the following five standards:

  • Act with integrity.
  • Always provide a high standard of service.
  • Act in a way that promotes trust in the profession.
  • Treat others with respect.
  • Take responsibility.

To make sure our communications and marketing meet the highest standards, we also comply with the legal requirement of the Official Register. So if you’re registered for the Telephone Preference Service (TPS), we’ll only call you if you give us your consent.

Regional Savings Map
Scotland North Wales West Midlands East Midlands East London South South West


Sector Client No. Total Client savings
Leisure 24 £233,722
Retail 85 £390,458
Industrial 97 £602,665
Clubs & Associations 1 £4,089
Professional Services 39 £225,718
Miscellaneous 4 £40,290
Region Totals 248 £1,496,944


No data available

The North

Sector Client No. Total Client savings
Leisure 24 £162,209
Retail 46 £279,468
Industrial 58 £454,026
Clubs & Associations 13 £108,236
Professional Services 60 £408,909
Miscellaneous 4 £17,237
Region Totals 205 £1,430,085

East Midlands

Sector Client No. Total Client savings
Leisure 5 £41,383
Retail 18 £147,673
Industrial 20 £185,667
Clubs & Associations 2 £14,518
Professional Services 15 £123,035
Miscellaneous 1 £8,599
Region Totals 59 £520,876

West Midlands

Sector Client No. Total Client savings
Leisure 7 £39,142
Retail 30 £262,377
Industrial 50 £363,761
Clubs & Associations 0 £0
Professional Services 18 £94,105
Miscellaneous 5 £66,985
Region Totals 92 £666,900

The East

Sector Client No. Total Client savings
Leisure 10 £79,709
Retail 10 £94,566
Industrial 16 £110,482
Clubs & Associations 1 £7,040
Professional Services 12 £72,953
Miscellaneous 0 £0
Region Totals 49 £364,750

The South

Sector Client No. Total Client savings
Leisure 13 £79,548
Retail 29 £226,974
Industrial 37 £240,005
Clubs & Associations 8 £70,875
Professional Services 43 £283,428
Miscellaneous 4 £15,810
Region Totals 134 £916,639

The South West

Sector Client No. Total Client savings
Leisure 31 £219,134
Retail 24 £176,601
Industrial 49 £316,453
Clubs & Associations 6 £34,246
Professional Services 30 £261,534
Miscellaneous 0 £0
Region Totals 140 £1,007,967


Sector Client No. Total Client savings
Leisure 4 £30,998
Retail 46 £342,746
Industrial 22 £225,369
Clubs & Associations 2 £13,780
Professional Services 60 £412,717
Miscellaneous 2 £24,900
Region Totals 136 £1,050,510

We’ll find overpayments and refund them to your business. More >


Contact Goodman Nash and see how much you could save. More >

Your questions answered

Want to know more about what Goodman Nash can do for you?

Here you’ll find answers to questions clients typically ask us. Can’t find an answer to your question? Get in touch

The rating system is large and complicated. Properties and their use change over time, which means their rateable values are often incorrect. There are also many complex exemptions and reliefs that you might be entitled to. We have the skills and experience to identify savings and refund them swiftly to your business.
We are widely recognised as the UK’s market leaders in the historic property audit sector, delivering millions of pounds to thousands of ratepayers. In over 23 years, we have never received a claim against our professional indemnity insurance. We are also accredited to the Royal Institution of Chartered Surveyors (RICS), and adhere to its strict code of conduct.
We work on a ‘no win, no fee’ basis. So you won’t pay a penny if we’re not successful. If we do secure a refund, we base our fee percentage of the savings achieved (to include savings in the current rate year), but not for future rate years. This means our work essentially pays for itself.
Not much at all. We’ll ask you to sign an agreement for us to act on your behalf. Ideally, you will provide a copy of a rates bill and a letter of authority, which we will draft for you. We may also need to know the dates you occupied your premises, and rental information, if appropriate.
You’re welcome to meet one of our representatives in person. We’ll travel to meet you with no cost or commitment. If you prefer, we can also discuss matters by phone and email. Either way, we’ll work to secure your refund without delay.
The Valuation Office Agency and councils rarely need to inspect properties. However, we’ll let you know if this might happen.
There are no guarantees as many issues might change our belief that there’s a refund opportunity. However, once clients instruct us and we confirm the facts, our success rate exceeds 90%.
We never contact businesses speculatively. If we approach you, it means we’re very likely to secure a refund for you. With little time and effort on your part, Goodman Nash will work to deliver a significant windfall for your business.
We pool data from many different sources from the public domain and third-party subscription services.
There’s some confusion between our service and appealing against rateable values. Our service is specific, targeted and relates to historic opportunities. So while you or a rating agent may have appealed rates before, we reveal any overpayments you might have made.
You should find the answer to this question in our testimonials. To put your mind at rest, please get in touch and ask as many questions as you need.
Our first step involves making sure your rateable value is correct. If we find your property is undervalued, we’ll discuss the risks involved with you before identifying savings opportunities.
We might be able to. Our work usually involves correcting historical overpayments. However, this work could also change your future liability for the better.